In 2021 Dr. Andrea Arena was the ECHO Telemedicine for Educator course director. Dr. Arena facilitated a six-series ECHO that focused on best practices in educating residents and medical students on how to utilize telemedicine in practice.

Six different subject experts shared their knowledge on topics that addressed how to have an effective workflow, understanding what “webside manner” is, how to execute a virtual physical, and issues with billing and coding.

Curriculum Outline:


Presented by

Teaching workflow: effective telehealth models of teamwork, timing and tools Deb Erlich, MD, MMedED
Tufts University Medical School
Teaching webside manner, establishing empathy and rapport Rika Bajra, MD & Elise Cheng Torres, MD
Stanford University School of Medicine
Teaching virtual physical exam Nicole Yedlinsky, MD, CAQSM
University of Kansas Medical Center
Communication pearls:  precepting students and residents Leah Matthew, MD
Dartmouth School of Medicine
Teaching to meet the needs of special populations Fadya El Rayess, MD, MPH
The Warren Alpert Medical School of Brown University
Teaching documenting and coding, billing and reimbursement Christina Rose Quinlan
Northeast Telehealth Resource Center

Telemedicine ECHO Course Director:

  • Andrea Arena, MD Assistant Director, Medical Student Education, Assistant Professor (Clinical), Family Medicine at The Warren Alpert Medical School

Telemedicine ECHO Co-Course Director: